Staff
Management
Manny G.
Service Manager
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Jordan C.
Service Advisor
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 08, 2021
The oil change and inspection were done within one hour....
The oil change and inspection were done within one hour. The service manager showed me to my automobile.
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Myles P.
Detail
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 27, 2021
great speedy service on Tuesday 10-26. Too bad your...
great speedy service on Tuesday 10-26. Too bad your people had to take my mileage reminder off my windshield from Dunn Tire too!!!!!!!!!!
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Manny G.
Service Manager
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Drew C.
Sales & Leasing Consultant
Nov 02, 2021
Very satisfied with outcome of my new lease and service....
Very satisfied with outcome of my new lease and service. Enjoy driving my new car.l
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jake G.
Sales & Leasing Consultant
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Ricky N.
Sales Professional
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 18, 2021
Ricky was great I was able to leave out with the car I...
Ricky was great I was able to leave out with the car I wanted 2021 Kia K5
Nov 18, 2021
Ricky went above and beyond for us and the whole process...
Ricky went above and beyond for us and the whole process was streamlined. Would definitely recommend him as well as Vision Kia.
Nov 18, 2021
Ricky’s attention to detail is second to none. Finally, a...
Ricky’s attention to detail is second to none. Finally, a sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pricing! Super easy process! 10 stars!
Joe I.
General Sales Manager
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Shawn H.
Sales & Leasing Consultant
Sep 16, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 21, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Sales
Drew C.
Sales & Leasing Consultant
Jake G.
Sales & Leasing Consultant
Ricky N.
Sales Professional
Joe I.
General Sales Manager
Shawn H.
Sales & Leasing Consultant
Jason M.
Sales Manager
Eric R.
Sales Professional
Jordan C.
Service Advisor
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 08, 2021
The oil change and inspection were done within one hour....
The oil change and inspection were done within one hour. The service manager showed me to my automobile.
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Myles P.
Detail
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 27, 2021
great speedy service on Tuesday 10-26. Too bad your...
great speedy service on Tuesday 10-26. Too bad your people had to take my mileage reminder off my windshield from Dunn Tire too!!!!!!!!!!
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Manny G.
Service Manager
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Drew C.
Sales & Leasing Consultant
Nov 02, 2021
Very satisfied with outcome of my new lease and service....
Very satisfied with outcome of my new lease and service. Enjoy driving my new car.l
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jake G.
Sales & Leasing Consultant
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Ricky N.
Sales Professional
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 18, 2021
Ricky was great I was able to leave out with the car I...
Ricky was great I was able to leave out with the car I wanted 2021 Kia K5
Nov 18, 2021
Ricky went above and beyond for us and the whole process...
Ricky went above and beyond for us and the whole process was streamlined. Would definitely recommend him as well as Vision Kia.
Nov 18, 2021
Ricky’s attention to detail is second to none. Finally, a...
Ricky’s attention to detail is second to none. Finally, a sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pricing! Super easy process! 10 stars!
Joe I.
General Sales Manager
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Shawn H.
Sales & Leasing Consultant
Sep 16, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 21, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Service
Jordan C.
Service Advisor
Myles P.
Detail
Jordan C.
Service Advisor
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 08, 2021
The oil change and inspection were done within one hour....
The oil change and inspection were done within one hour. The service manager showed me to my automobile.
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Myles P.
Detail
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 27, 2021
great speedy service on Tuesday 10-26. Too bad your...
great speedy service on Tuesday 10-26. Too bad your people had to take my mileage reminder off my windshield from Dunn Tire too!!!!!!!!!!
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Manny G.
Service Manager
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Drew C.
Sales & Leasing Consultant
Nov 02, 2021
Very satisfied with outcome of my new lease and service....
Very satisfied with outcome of my new lease and service. Enjoy driving my new car.l
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jake G.
Sales & Leasing Consultant
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Ricky N.
Sales Professional
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 18, 2021
Ricky was great I was able to leave out with the car I...
Ricky was great I was able to leave out with the car I wanted 2021 Kia K5
Nov 18, 2021
Ricky went above and beyond for us and the whole process...
Ricky went above and beyond for us and the whole process was streamlined. Would definitely recommend him as well as Vision Kia.
Nov 18, 2021
Ricky’s attention to detail is second to none. Finally, a...
Ricky’s attention to detail is second to none. Finally, a sales person that listens to my wants and needs! He went out of his way and located me my vehicle that met all my needs. He even gave me the best pricing! Super easy process! 10 stars!
Joe I.
General Sales Manager
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Shawn H.
Sales & Leasing Consultant
Sep 16, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Nov 17, 2021
Never in my life have I experienced such a rude and...
Never in my life have I experienced such a rude and unhelp staff. I would not recommend this dealership to anyone, they are con artist just looking to make a sale. Read very carefully the terms of your lease because the sales team can be very misleading. I was told I could go to ANY Kia dealership in Rochester to have service done but come to find out that is not the case and it must be at a Vision location. With a lease your given 3 oil changes, but they must be done at a Vision dealership. Vision Kia of East Rochester refused to cover the oil change because it wasn't at their dealership. It shocks me that they wouldn't cover the oil change especially because they give 3 free ones with a lease. Instead they were rude and said they rather lose me as a customer then cover the oil change. Unprofessionalism and poor communication seems to be the general theme at this dealership. STAY AWAY!!
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 21, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Jordan C.
Service Advisor
Feb 17, 2022
Ricky Norris (AKA Ricky Bobby) was a pleasure to work
Ricky Norris (AKA Ricky Bobby) was a pleasure to work with! Certain cars are hard to come by right now but Ricky kept in touch with me every step of the way, answered all my questions and delivered on his promise of putting the customer first! Everyone else at the dealership was a pleasure to work with. I cant say enough about my excellent experience. Lets just say, I know where I'm going next time I go buy a car. 😁
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 08, 2021
The oil change and inspection were done within one hour....
The oil change and inspection were done within one hour. The service manager showed me to my automobile.
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Myles P.
Detail
Nov 19, 2021
I definitely give him 5 stars! Professional, respectful...
I definitely give him 5 stars! Professional, respectful and kind salesman. So happy with my Kia!
Nov 04, 2021
Jordan Cummings is fantastic! He creates an excellent...
Jordan Cummings is fantastic! He creates an excellent customer experience...Wow great brand ambassador! Promote!
Nov 01, 2021
They are always nice and professional. They do really...
They are always nice and professional. They do really good work. I love taking my car here
Oct 27, 2021
great speedy service on Tuesday 10-26. Too bad your...
great speedy service on Tuesday 10-26. Too bad your people had to take my mileage reminder off my windshield from Dunn Tire too!!!!!!!!!!
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Manny G.
Service Manager
Oct 30, 2021
The Items addressed as planned and on schedule as...
The Items addressed as planned and on schedule as discussed. I will suggest them to friends even not driving a Kia.
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Drew C.
Sales & Leasing Consultant
Nov 02, 2021
Very satisfied with outcome of my new lease and service....
Very satisfied with outcome of my new lease and service. Enjoy driving my new car.l