Staff
Management
Manny G.
Service Manager
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Jordan C.
Service Advisor
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 23, 2021
The vehicle was not fixed right the first time. We were...
The vehicle was not fixed right the first time. We were Charged extra to fix again.
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Myles P.
Detail
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Oct 05, 2021
Great service in a timely manner and communication with...
Great service in a timely manner and communication with the service department was easy. Thanks
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 21, 2021
Vision Kia has always treated me with respect,and...
Vision Kia has always treated me with respect,and kindness. I've always had a very good experience whenever I have needed service. THANK YOU VISION KIA
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Manny G.
Service Manager
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Sep 15, 2021
Thank you very much for helping me with the issue with...
Thank you very much for helping me with the issue with the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywise and timewise), if we attempted to fix it without a replacement part that same day, but with the information provided, I was able to make the right call to ask the team to go ahead and attempt the fix, and the service team did a stupendous job at really working the issue until it was repaired - even if it took a little extra time. Well worth the wait. Thank you all very much!!!
Drew C.
Sales & Leasing Consultant
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jake G.
Sales & Leasing Consultant
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 18, 2021
Car was not clean out. When I purchase used still had...
Car was not clean out. When I purchase used still had the women papers and stuff in the car. The process to get the car was questionable
Jul 13, 2021
Woooooooow the attention is excellent, I'm very happy and...
Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence.
Shawn H.
Sales & Leasing Consultant
Sep 17, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Joe I.
General Sales Manager
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
From the moment I walked into the dealership, Jake was on...
From the moment I walked into the dealership, Jake was on his A game. I found him and Russ professional and friendly. I felt like they were looking out for me.
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Ricky N.
Sales Professional
Sep 24, 2021
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a...
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a nicer sales person that actually listens to what you are looking for! Remember to ask for him!
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Sep 21, 2021
Super helpful salesman Ricky. Everything went smoothly...
Super helpful salesman Ricky. Everything went smoothly and great communication. Everyone that works there that I met were very nice.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 01, 2021
We had a great experience. New fantastic car in one day....
We had a great experience. New fantastic car in one day. Knowledgeable, polite salesperson. Finance person also GREAT. X X X X X X X
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 22, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Sales
Drew C.
Sales & Leasing Consultant
Jake G.
Sales & Leasing Consultant
Shawn H.
Sales & Leasing Consultant
Joe I.
General Sales Manager
Ricky N.
Sales Professional
Jason M.
Sales Manager
Eric R.
Sales Professional
Jordan C.
Service Advisor
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 23, 2021
The vehicle was not fixed right the first time. We were...
The vehicle was not fixed right the first time. We were Charged extra to fix again.
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Myles P.
Detail
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Oct 05, 2021
Great service in a timely manner and communication with...
Great service in a timely manner and communication with the service department was easy. Thanks
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 21, 2021
Vision Kia has always treated me with respect,and...
Vision Kia has always treated me with respect,and kindness. I've always had a very good experience whenever I have needed service. THANK YOU VISION KIA
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Manny G.
Service Manager
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Sep 15, 2021
Thank you very much for helping me with the issue with...
Thank you very much for helping me with the issue with the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywise and timewise), if we attempted to fix it without a replacement part that same day, but with the information provided, I was able to make the right call to ask the team to go ahead and attempt the fix, and the service team did a stupendous job at really working the issue until it was repaired - even if it took a little extra time. Well worth the wait. Thank you all very much!!!
Drew C.
Sales & Leasing Consultant
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jake G.
Sales & Leasing Consultant
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 18, 2021
Car was not clean out. When I purchase used still had...
Car was not clean out. When I purchase used still had the women papers and stuff in the car. The process to get the car was questionable
Jul 13, 2021
Woooooooow the attention is excellent, I'm very happy and...
Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence.
Shawn H.
Sales & Leasing Consultant
Sep 17, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Joe I.
General Sales Manager
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
From the moment I walked into the dealership, Jake was on...
From the moment I walked into the dealership, Jake was on his A game. I found him and Russ professional and friendly. I felt like they were looking out for me.
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Ricky N.
Sales Professional
Sep 24, 2021
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a...
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a nicer sales person that actually listens to what you are looking for! Remember to ask for him!
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Sep 21, 2021
Super helpful salesman Ricky. Everything went smoothly...
Super helpful salesman Ricky. Everything went smoothly and great communication. Everyone that works there that I met were very nice.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 01, 2021
We had a great experience. New fantastic car in one day....
We had a great experience. New fantastic car in one day. Knowledgeable, polite salesperson. Finance person also GREAT. X X X X X X X
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 22, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Service
Jordan C.
Service Advisor
Myles P.
Detail
Jordan C.
Service Advisor
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 23, 2021
The vehicle was not fixed right the first time. We were...
The vehicle was not fixed right the first time. We were Charged extra to fix again.
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Myles P.
Detail
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Oct 05, 2021
Great service in a timely manner and communication with...
Great service in a timely manner and communication with the service department was easy. Thanks
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 21, 2021
Vision Kia has always treated me with respect,and...
Vision Kia has always treated me with respect,and kindness. I've always had a very good experience whenever I have needed service. THANK YOU VISION KIA
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Manny G.
Service Manager
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Sep 15, 2021
Thank you very much for helping me with the issue with...
Thank you very much for helping me with the issue with the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywise and timewise), if we attempted to fix it without a replacement part that same day, but with the information provided, I was able to make the right call to ask the team to go ahead and attempt the fix, and the service team did a stupendous job at really working the issue until it was repaired - even if it took a little extra time. Well worth the wait. Thank you all very much!!!
Drew C.
Sales & Leasing Consultant
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jake G.
Sales & Leasing Consultant
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!
Sep 25, 2021
Great experience, friendly sales staff, made it an easy...
Great experience, friendly sales staff, made it an easy transaction from start to finish. Will recommend to anyone .
Sep 09, 2021
We liked the no pressure atmosphere. It was a pleasant...
We liked the no pressure atmosphere. It was a pleasant transaction. Even though there weren't many cars to choose from, we love the one we got.
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Brian M.
GM & Partner - Kia East Rochester/Canandaigua
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 18, 2021
Car was not clean out. When I purchase used still had...
Car was not clean out. When I purchase used still had the women papers and stuff in the car. The process to get the car was questionable
Jul 13, 2021
Woooooooow the attention is excellent, I'm very happy and...
Woooooooow the attention is excellent, I'm very happy and satisfied. The communication with the customers are very professional and respectfully. Congratulations for your excellence.
Shawn H.
Sales & Leasing Consultant
Sep 17, 2021
Vision Kia East Rochester Dealership is the best of the...
Vision Kia East Rochester Dealership is the best of the best, from car selection to sales to financing. So glad I drove from Syracuse for my vehicle purchase of a 2022 Telluride.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Jul 20, 2021
Shawn was very helpful, knowledgeable, and a joy to deal...
Shawn was very helpful, knowledgeable, and a joy to deal with. I will definitely be recommending that all my friends and family come to your dealership.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jul 07, 2021
I was very pleased with my experience at your Dealership....
I was very pleased with my experience at your Dealership. Very friendly and was very impressed how quickly I was able to drive away in my new lease vehicle Thank you
Joe I.
General Sales Manager
Sep 02, 2021
Outstanding customer service!They went above and beyond...
Outstanding customer service!They went above and beyond to make everything right!Great deal on my 2021 Kia Forte and trade in! I would recommend getting a car here!Thank you, Paul LoTempio
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
From the moment I walked into the dealership, Jake was on...
From the moment I walked into the dealership, Jake was on his A game. I found him and Russ professional and friendly. I felt like they were looking out for me.
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Ricky N.
Sales Professional
Sep 24, 2021
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a...
Ask for Ricky! He’s the ABSOLUTE BEST!!! Never met a nicer sales person that actually listens to what you are looking for! Remember to ask for him!
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Sep 21, 2021
Super helpful salesman Ricky. Everything went smoothly...
Super helpful salesman Ricky. Everything went smoothly and great communication. Everyone that works there that I met were very nice.
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 01, 2021
We had a great experience. New fantastic car in one day....
We had a great experience. New fantastic car in one day. Knowledgeable, polite salesperson. Finance person also GREAT. X X X X X X X
Jason M.
Sales Manager
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Aug 05, 2021
Great customer service. Shawn was very knowledgeable and...
Great customer service. Shawn was very knowledgeable and helpful, any questions I had were answered right away. Russell made the delivery quick and easy. Everything was great.
Eric R.
Sales Professional
Sep 10, 2021
Eric is the BEST sales person I ever meet. Loved the...
Eric is the BEST sales person I ever meet. Loved the attention every person had with us. I will recommend this dealer to all my friends and family
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 09, 2021
Excellent experience with Vision! Eric was a very...
Excellent experience with Vision! Eric was a very knowledgeable salesman. Absolutely love my new Kia Seltos!!! It wasn't easy to locate the vehicle I wanted but they did it without hesitation. I am very appreciative of the excellent and caring staff here. Very very happy! Thank you Vision!!!
Jul 22, 2021
Very friendly, extremely helpful. Got me a great day on...
Very friendly, extremely helpful. Got me a great day on my vehicle. Will tell friends about this place. Eric was awesome and helped in every way he could!
Jordan C.
Service Advisor
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 23, 2021
The vehicle was not fixed right the first time. We were...
The vehicle was not fixed right the first time. We were Charged extra to fix again.
Sep 23, 2021
Not impressed. First they tried to increase agree upon...
Not impressed. First they tried to increase agree upon price by $400 because the car was black. Then, they inspected the wrong car, and we had to go back to get it re-inspected. Lastly, had to do redo loan paperwork since they submitted the wrong VIN number for the loan. Likely to never do business with them again.
Myles P.
Detail
Oct 18, 2021
Appointment was effortless and easy. All were helpful and...
Appointment was effortless and easy. All were helpful and answered my questions. Love my car!
Oct 05, 2021
Great service in a timely manner and communication with...
Great service in a timely manner and communication with the service department was easy. Thanks
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 21, 2021
Vision Kia has always treated me with respect,and...
Vision Kia has always treated me with respect,and kindness. I've always had a very good experience whenever I have needed service. THANK YOU VISION KIA
Sep 20, 2021
On time and completed the work while i waited. Jason the...
On time and completed the work while i waited. Jason the sales manager even checked on me and my experience
Manny G.
Service Manager
Oct 20, 2021
The most honest dealership I have ever dealt with. They...
The most honest dealership I have ever dealt with. They have never tried to sell me something that I didn't need.
Oct 15, 2021
Professional and very friendly each time I visit! Not a...
Professional and very friendly each time I visit! Not a long wait time! Got my car running great!
Sep 25, 2021
Pleased with service. Wait time was not that long....
Pleased with service. Wait time was not that long. Would definitely recommend Vision Kia East Rochester to others.
Sep 24, 2021
Nick Reiss and Manny G. handled the required repairs,...
Nick Reiss and Manny G. handled the required repairs, provided full explanations and also took care of routine service tasks. Very satisfied with their entire service Team.
Sep 15, 2021
Thank you very much for helping me with the issue with...
Thank you very much for helping me with the issue with the seat in my Kia Sedona. The gentlemen that assisted me were very helpful and informative. There was some risk as to the job to be done (moneywise and timewise), if we attempted to fix it without a replacement part that same day, but with the information provided, I was able to make the right call to ask the team to go ahead and attempt the fix, and the service team did a stupendous job at really working the issue until it was repaired - even if it took a little extra time. Well worth the wait. Thank you all very much!!!
Drew C.
Sales & Leasing Consultant
Aug 14, 2021
While I was at Vision Kia East Rochester Service advisor...
While I was at Vision Kia East Rochester Service advisor Jordan was an absolute pleasure to be around and the Experience was excellent and fast
Aug 11, 2021
Professional and straightforward. They were prompt,...
Professional and straightforward. They were prompt, responsive and took the time to walk me through everything. I would, and have, recommend them to a friend.
Aug 10, 2021
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST...
I ALWAYS GET GREAT SERVICE FROM VISION KIA . ALWAY FAST AND DONE RIGHT . THE STAFF IS GREAT ! I WOULD NEVER LET ANY BODY ELSE TOUCH MY CAR
Aug 09, 2021
Great customer service. Drew was a great & patient...
Great customer service. Drew was a great & patient salesman! Would definitely recommend this dealership. New fantastic car in one day. Love my 2022 Kia Sportage.
Jul 12, 2021
Return customer for Shawn Hoyt. He’s a great guy to work...
Return customer for Shawn Hoyt. He’s a great guy to work with and takes care of everything with ease. I will be returning in the future to work with Shawn when we need our next vehicle.
Jake G.
Sales & Leasing Consultant
Oct 21, 2021
Easy way to purchase or lease a vehicle without the...
Easy way to purchase or lease a vehicle without the hassle and consuming too much time
Oct 12, 2021
Great service at this dealership! Jake is very helpful...
Great service at this dealership! Jake is very helpful and patient! Leasing cars for the second time. Recommend this dealership!